How do you choose a hotel when you are in a trip? The important thing is cheaper? Never underestimate your place to rest at night, especially when on vacation or business trip. Here are some tips to keep in mind when choosing and staying at the hotel.
Power of choice
Choose the right hotel is half the battle. Many people just need a few minutes to watch the hotel room, standards are often only the cheapest price. Although the price is a general consideration, remember that all the hotel room to hotel management and the management will strive to fulfill the rooms every night. So, do not get trapped.
To get the best results, order a room in advance through a travel agent and try flexible with schedules. Hotel is the target market is business people usually have cheaper rates at the weekend that they consider as the off season.
Contact a travel agency, such agency can understand your needs and expectations. They can choose the best hotel based on service and convenience are available, as well as its proximity to downtown, airports, restaurants, and various entertainment venues.
Reservation
While booking tickets online has become a choice, still advisable to book through a travel agent. If you choose direct contact to the hotel, but it can also be prepared with additional costs for telephone costs. Many hotels have toll-free number to call. If no such number, and you must call the hotel directly, should phone the afternoon or evening because the morning is the busiest time is when the guests check out.
Once the room is available, document all information about hotel and travel plans to be left to a friend or neighbor in case of emergency.
If you reserve a hotel room through a travel agent, make a copy of the confirmation of reservation they gave you, which makes it clear information about the hotel and arrival date and the date you quit. Bring information about the confirmation or print out the reservation of the e-mail when you check in. Hotels may not intentionally enter the reservation information is wrong or not true, it is very wise if you take all the files on the reservation just in case.
Delay
There is nothing worse than driving all day and arrived at the hotel only to find your reservation charred or no rooms available. The key to never experienced anything like this is knowing how long tolerance to delay. Most hotel chains will hold the reservation normal until six o’clock. For those who arrived more nights will be asked to guarantee the reservation by providing credit card numbers. With the guarantee you will be safe, even for those who arrived after midnight, keep warm bed waiting. Hotel reserves the right to cancel reservations that have not been guaranteed. If you are late, call the hotel and ask them to hold your reservation until you arrive.
There is no room
Although not get a room because of over-booking or error in the reservation, do not panic and lose the spirit. Many hotels will also help to overcome the problem by giving a bid to stay in a hotel that is still in a nearby network. If your reservation is guaranteed to burn, make sure that the quality of hotel rooms in the new equal or better, and you do not accrue additional charges. Hotels also have to bear the cost of transporting you there. If these things are not covered, ask to speak with the manager or contact a travel agent to ask for help.
Customer service with a smile
As a valued customer, your satisfaction is very important. Hotel staff has been trained to work from time to time to meet your needs. However, problems may arise, such as neighbors rest room (not cooperate). So, find out the hierarchy in the hotel’s customer service to get a quick solution. Calls to the travel agency is always a good first step, so that they could talk with the hotel and find a way out of any trouble. Although limited to defense and recommendations, travel agents can usually relieve many difficult situations that can satisfy you and the hotel.
At the hotel, front desk staff are trained to deal with problems without involving the manager. So, tell your problem clearly and let them handle it. From the forgotten toothbrush to the relocation of rooms, the font desk staff will offer assistance quickly and directly. If your complaint outside of their reach, politely ask to meet with the manager. The managers better understand the importance of customer loyalty and has the authority to offer discounts to guests at the moment or for the future. If nothing can be done by managers, contact customer service department. For that, make sure you write the correct name of the person with whom you spoke, the date of stay, cost and problems faced.
Check in
The only problem when it should only check the time on the counter. With bookings already made, the hotel wants you to occupy the room as soon as possible. If all information has been confirmed, make sure that the price given is the real price. Ask when checked in the usual and ask questions about the specifics of the area and the services provided. Ask your hotel’s business card in case if you get lost.
The things that you may need
The things that needed depends on your needs, ask if the hotel offers or provides the following things:
Laundry service or ironing board and iron in the room
Hair Dryer
Voltage converters
Coffee machine, refrigerator or kitchen equipment in the room
Morning paper
Breakfast
Access to a fax machine, or printer photo copy, Internet
Mini bar
Hair dryer in room (in-room safe)
Cable TV, movies or video games
Recreational Facilities
Telephone access to the outside
Adequate parking
Facilitate between shuttle to the airport or to other place
Crib or bed roll
Sleep well – how to stay safe
Security is a priority for you and the hotel. On entering the hotel area, be careful and beware. If you bring a car, park it in a bright place, near the entrance to your room, lock all doors and keep valuables in the trunk and not visible. If given a choice, ask for a room with entrance hall inside. When the guards ask the receptionist to write your room number so that no one can hear it and keep your room key as soon as possible if there is room number printed on it.
Once in the room, lock the door with a lock and chain lock and find out an explanation of the emergency door which usually is behind the door. Do not open the door for anyone while you’re waiting for a friend or room service, unless you know the person from the sound and peek through the hole.
Check out
When you’re done overnight, check out should be a pleasant experience as long as there are no surprises, like the goods left behind or extra charges. Check the room thoroughly before leaving, including drawers, closets, and especially the bathroom behind a shower curtain and bathroom door.
Many hotels specify hours of check-out varies between the hours of 11:00 to 14:00. If you need additional time, or ask at the beginning you will be charged an additional one night. Check the bill to ensure all costs accurately, and you receive the appropriate discount. When the transaction. receipt requested.
Tip
Each city or region or state has a different culture or habit of giving tips, as well as the amount of tips. In America for example, a tip for the doorman to hail a cab to reach 1-2 dollars, around Rp 10.000 – 20.000, so the number is greater if the doorman hail a cab in bad weather. Okay who is mentioned only to be given a tip. In addition to doorman was given a tip housekeeping staff, room service, bellhop or porter, valet, and the daycare staff (concierge).
Finally, congratulations next vacation in the hotel of your choice
